Website use and enquiry terms

Scope of this notice

This notice describes the current public website at camelliatours.com. It covers browsing the site and using its enquiry and review forms. It is not a tour booking contract and does not publish a site-wide price, deposit, payment, cancellation, refund or guaranteed-departure policy.

Tour information and enquiries

The website lets you browse published tour information and send an enquiry. Sending an enquiry does not complete a payment or create a confirmed reservation. A tour page may invite you to ask for current details where a verified price or commercial term is not published.

Before making a payment, ask for the terms that apply to your proposed service in writing. Those details should identify the itinerary, price and currency, included and excluded services, payment schedule, amendment and cancellation rules, refund conditions and any departure requirements. This website notice does not supply or replace those tour-specific details.

Reviews

Reviews submitted through the website are held for moderation. A reviewer's email address is not published. How these submissions and enquiries are processed is described in the privacy policy.

External services

Some pages link to third-party websites or services. A link does not make this notice the terms of that third party. Review the terms and privacy information presented by the service you choose to use.

Contact

Questions about the website or a tour enquiry can be sent to info@camelliatours.vn or raised by telephone at +84 24 3244 4831.